Fly Interchange Inc. (“Fly Interchange,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a contact or quote request, communicate with us, or otherwise interact with our online services. Privacy policies commonly include the identity of the business, the categories of data collected, the purposes for processing, data sharing, security practices, user rights, and contact information.
1. Information we collect
We may collect personal information that you voluntarily provide to us, including your name, company name, phone number, email address, shipping details, service inquiries, and any other information you choose to include in contact forms, quote requests, employment inquiries, or messages sent through the website. Privacy notices should clearly describe what data is collected directly from users and through site interactions.
We may also collect certain technical information automatically when you visit the website, such as your IP address, browser type, device information, pages visited, referring website, and general interaction data. If the website uses analytics or similar tools, those tools should be disclosed in the policy because they may collect usage and device data.
2. How we use information
We may use the information we collect to:
- Respond to contact requests and quote inquiries.
- Provide information about our logistics, transportation, drayage, storage, and cross-border services.
- Communicate with you regarding services, support, operations, billing, or employment opportunities.
- Improve website performance, content, functionality, and user experience.
- Maintain security, prevent misuse, and comply with legal obligations.
Privacy policies generally need to explain the purposes for which data is collected and processed, including communications, service delivery, analytics, security, and legal compliance.
3. Cookies and similar technologies
Our website may use cookies and similar technologies to support core website functions, remember user preferences, analyze website traffic, and improve performance. Cookie-related disclosures should explain whether the site uses necessary, analytics, functionality, or marketing cookies, and whether users can manage their preferences.
For more information, please review our Cookie Policy below.
4. Sharing of information
We do not sell personal information through our website. We may share information with service providers and business partners who support website hosting, analytics, communications, security, or operational administration, but only to the extent reasonably necessary for those services. Privacy policies should disclose whether data is shared with third parties and for what purposes.
We may also disclose information if required to do so by law, regulation, legal process, or to protect our rights, operations, personnel, customers, or the public.
5. Data retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements. Privacy guidance commonly recommends disclosing retention practices or the criteria used to determine retention periods.
6. Data security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction. Privacy policies typically describe security measures in general terms rather than promising absolute security, because no online system can guarantee complete protection.
7. International data transfers
Because Fly Interchange Inc. operates in a cross-border business environment, information submitted through the website may be processed or accessed in the United States or other jurisdictions where our service providers operate. Many privacy frameworks require businesses to disclose when data may be transferred internationally.
8. Your rights and choices
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain processing, as well as the right to withdraw consent where consent is the legal basis for processing. Privacy policies should explain that user rights may vary depending on applicable law and provide a method for submitting requests.
To make a privacy-related request, please contact us using the contact information listed below.
9. Third-party links and services
Our website may contain links to third-party websites or services, including communication tools, maps, social media platforms, or external applications. Privacy notices typically clarify that they do not govern third-party websites or services and encourage users to review those providers’ own policies.
10. Children’s privacy
Our website is not directed to children, and we do not knowingly collect personal information from children through the website. This type of clause is commonly included in general website privacy policies.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website practices, operational processes, service providers, or applicable law. Privacy guidance generally recommends including an effective date or last updated date and explaining that revised versions will be posted on the website.
12. Contact us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Fly Interchange Inc.
1155 Westmoreland Suite 234
El Paso, TX 79925
United States
You may also contact us through the website’s contact form, quote request form, or other published business channels. Privacy policies should provide a clear contact method for privacy inquiries.